In December 2020, I mail a package to another state. Two days after receiving the confirmation receipt email from United States Postal Service (USPS), I decided to check with the recipient to make sure they received it. They responded by saying that they didn’t receive the package. I called USPS and asked them when, where, and who they delivered the package to. The USPS customer service (outsourced call center) confirmed that they had delivered it at the assigned address on Dec 15 2020 at 6.59pm. She also informed me that someone signed for it. The name she gave me didn’t sound right so I hang up and called again to speak to another customer service rep. It sounded like “behind something” So I hang up and called again. This time, I asked the customer service to spell the name of the person who signed for the package. She spelt it as ‘B.E.H.I,N.D I.C.E.M.E.L.T”. I sent an email to the receipt and asked them to talk to behind ice melt. A few hours later, she got back to me saying they found the package behind their ice maker, which they call Ice Melt! It had been there for two days. It turned out that UPS documents locations they leave the packages as if they were human beings. Like in this case, they delivered the package after hours and left it behind the ice melt but documented the signed by page as if someone had signed for it! The joke was on me!